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FAQ Service: Services

What eCommerce platforms do you specialise in?

We work primarily with WooCommerce, Shopify, and BigCommerce — the three leading platforms for growing online stores. We recommend the right platform based on your business size, budget, and long-term goals.

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How long does it take to build an eCommerce website?

A standard eCommerce store typically takes 4–8 weeks from discovery to launch. Larger projects with custom integrations or complex designs can take 10–16 weeks. We give you a detailed timeline before we start.

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Do you offer ongoing maintenance and support after launch?

Yes. We offer flexible maintenance plans that cover security updates, performance monitoring, bug fixes, and content updates. Most clients retain us on a monthly basis after launch.

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Can you migrate my existing store to a new platform?

Absolutely. We handle full platform migrations — including products, customer data, order history, and SEO settings — with zero downtime. We’ve migrated stores from Magento, OpenCart, and custom platforms to WooCommerce, Shopify, and BigCommerce.

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What does your web design process look like?

We start with a discovery session to understand your brand, goals, and audience. From there we move through wireframing, design mockups, your feedback round, development, QA testing, and finally launch. You’re involved at every stage.

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Do you work with businesses outside India?

Yes — we’re a distributed team and work with clients across the UK, US, Australia, and the Middle East. We schedule calls around your timezone and communicate daily over Slack or WhatsApp.

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How much does a custom website cost?

Project costs vary based on scope, platform, and complexity. A basic eCommerce store starts from ₹80,000 (~$1,000), while fully custom builds with integrations can go higher. We provide a detailed quote after the discovery call — no surprises.

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Can you help with SEO and digital marketing too?

Yes. Beyond development, we offer SEO audits, on-page optimisation, Google Ads management, and social media marketing. Most of our clients bundle development with a marketing retainer for best results.

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