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FAQ Service: Logo & Branding Services

What does a branding package include?

Our branding packages include logo design, colour palette, typography selection, brand guidelines document, and social media kit. Larger packages also include stationery design, brand voice guidelines, and packaging mockups.

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How many logo concepts will I receive?

We present 3 initial logo concepts based on your brief. You select the direction you prefer, and we refine from there. The process includes two rounds of revisions to make sure the final logo is exactly right.

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How long does the branding process take?

A full branding project typically takes 2–4 weeks from brief to final delivery. Logo-only projects can be completed in 1–2 weeks. Timeline depends on the number of feedback rounds and how quickly we receive your input.

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Do I own the final logo files?

Yes. On final payment, full ownership of all logo files and brand assets transfers to you. You receive all source files (AI, EPS) plus export-ready formats (PNG, SVG, PDF) for print and digital use.

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What file formats will I receive?

You’ll receive all logo variations in AI (Adobe Illustrator), EPS, PDF, SVG, PNG (transparent), and JPEG formats — covering every use case from website and social media to print and large-format signage.

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Can you redesign my existing logo?

Yes. Logo redesigns are something we do frequently — modernising outdated logos while retaining brand recognition. We analyse your current logo, understand what’s worth keeping, and evolve it into something that works across all modern touchpoints.

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Do you create brand guidelines?

Yes. Every branding project includes a brand guidelines document covering logo usage rules, colour codes (HEX, RGB, CMYK, Pantone), typography hierarchy, spacing, and do/don’t examples — so your brand stays consistent across all channels.

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What if I don’t like any of the initial concepts?

We start every project with a detailed brief and discovery process to minimise the chance of a mismatch. If the initial concepts miss the mark, we discuss the feedback in depth and present revised directions — we don’t stop until you’re genuinely happy.

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